How long do you have to dispute a KeHE UDR?
The response window is 48 hours. This is the single hardest cutoff in the KeHE process.
What happens if you miss the 48-hour UDR window?
The deduction finalizes. What was provisional becomes permanent, and recovery moves to a different, much harder track.
KeHE's broader dispute portal, K-Solve, accepts submissions up to 6 months after the deduction. That window is for follow-up activity, not for the initial UDR response. If the 48 hours pass without a substantive response, the K-Solve 6-month window doesn't reset anything — the deduction is already booked.
What is the win rate on KeHE UDR disputes?
The benchmark for properly-disputed UDRs is a 73% win rate. "Properly disputed" carries a lot of weight: it assumes the documentation is complete, filed inside the 48-hour window, and matches the specific discrepancy KeHE flagged.
The remaining 27% is typically a mix of legitimately your-fault deductions and disputes that lose on documentation gaps rather than on the merits.
What does it cost to ship KeHE?
Two cost lines worth knowing alongside the dispute mechanics:
- Baseline fees run 3.5% before any promotional activity. That's the floor before MCB, off-invoice, or scan-back math.
- New item launches cost $140+ per SKU plus a 15% allowance.
How Revya handles this
Revya monitors KeHE UDR notifications in K-Solve and generates dispute packages inside the 48-hour window. Learn more about the product.
Frequently Asked Questions
What does UDR stand for?
Unloading Discrepancy Report.
How long do you have to respond to a KeHE UDR?
48 hours.
What happens if you miss the 48-hour UDR window?
The deduction finalizes and recovery moves to a much harder track.
What is K-Solve?
KeHE's dispute portal. It accepts submissions up to 6 months after the deduction for follow-up activity, but the initial UDR response window is still 48 hours.
What is the win rate on KeHE UDR disputes?
73% on properly-disputed claims (complete documentation, filed inside the 48-hour window, matched to the specific discrepancy).
What does KeHE charge as a baseline fee?
3.5% before any promotional activity.