Terms of Service

Agreement to Terms

These Terms of Service ("Terms") govern your access to and use of Revya, Inc.'s ("Revya," "we," "us," or "our") revenue planning and deduction recovery platform, website, and related services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use our Services.

Description of Services

Revya provides a software platform that helps consumer packaged goods (CPG) brands:

• Connect to ERP systems and distributor portals to analyze financial data
• Identify invalid deductions through AI-powered analysis
• Generate dispute documentation and submit claims to distributors
• Track recovery status and manage the dispute lifecycle
• Plan and analyze promotional activities

Account Registration

To use our Services, you must create an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Keep your password secure and confidential
• Be responsible for all activities that occur under your account
• Notify us immediately of any unauthorized access or use

You must be at least 18 years old and have the authority to bind your organization to these Terms.

Data and System Access

Our Services require read-only access to your financial systems and distributor portals. By granting this access, you represent and warrant that:

• You have the legal right and authority to grant such access
• The data you provide or make accessible does not violate any third-party rights
• You comply with all applicable terms of service of connected systems

We access your systems in read-only mode and never modify your source data.

Dispute Submission Authorization

When you authorize Revya to submit disputes on your behalf, you grant us the authority to act as your agent for the limited purpose of submitting dispute documentation to distributors and retailers. You acknowledge that dispute outcomes are subject to the policies and decisions of the respective distributors and retailers, and Revya does not guarantee any specific recovery amounts.

Fees and Payment

Service fees are outlined in your subscription agreement. You agree to:

• Pay all fees when due according to your subscription plan
• Provide valid payment information and keep it current
• Pay any applicable taxes not included in quoted fees

Fees are non-refundable except as expressly stated in your subscription agreement or required by law.

Acceptable Use

You agree not to:

• Use the Services for any unlawful purpose
• Submit false, fraudulent, or misleading dispute claims
• Interfere with or disrupt the Services or servers
• Attempt to gain unauthorized access to any part of the Services
• Reverse engineer, decompile, or disassemble the Services
• Use the Services to infringe on any third-party rights
• Share account credentials with unauthorized users
• Use automated means to access the Services without permission

Intellectual Property

Our Property: The Services, including all software, algorithms, designs, text, graphics, and other content, are owned by Revya and protected by intellectual property laws. You receive a limited, non-exclusive, non-transferable license to use the Services during your subscription.

Your Data: You retain all rights to your data. You grant Revya a limited license to use your data solely to provide and improve the Services.

Confidentiality

We treat all customer data as confidential. We will not disclose your confidential information to third parties except as necessary to provide the Services, as authorized by you, or as required by law. Our confidentiality obligations survive termination of these Terms.

Disclaimers

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not guarantee any specific recovery amounts or outcomes. Dispute decisions are made by distributors and retailers, not by Revya. Past recovery results do not guarantee future performance.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, REVYA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR USE, WHETHER IN CONTRACT, TORT, OR OTHERWISE. OUR TOTAL LIABILITY SHALL NOT EXCEED THE FEES PAID BY YOU IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

Indemnification

You agree to indemnify and hold harmless Revya, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from your use of the Services, violation of these Terms, or infringement of any third-party rights.

Termination

Either party may terminate these Terms with 30 days' written notice. We may immediately terminate or suspend your access if you:

• Violate these Terms
• Fail to pay fees when due
• Engage in fraudulent or illegal activity

Upon termination, your right to use the Services ceases immediately. We will retain your data for a reasonable period to allow export, after which it may be deleted.

Governing Law and Disputes

These Terms are governed by the laws of the State of California, without regard to conflict of law principles. Any disputes arising from these Terms shall be resolved through binding arbitration in Los Angeles, California, under the rules of the American Arbitration Association. You waive any right to participate in class actions.

Changes to Terms

We may modify these Terms at any time by posting the updated version on our website. Material changes will be communicated via email or through the Services. Continued use of the Services after changes constitutes acceptance of the modified Terms.

General Provisions

• Entire Agreement: These Terms, together with any subscription agreement, constitute the entire agreement between you and Revya.
• Severability: If any provision is found unenforceable, the remaining provisions remain in effect.
• Waiver: Failure to enforce any right does not constitute a waiver of that right.
• Assignment: You may not assign these Terms without our consent. We may assign our rights freely.

Contact Us

For questions about these Terms, contact us at: